20 OZ Skinny Blond Fall Highland Cow Sublimation Tumbler

Our goal is to keep the land fill's clear of plastic bottles, as plastic decays, it can give off harsh chemicals that get into our water and air which can make people, plants and animals sick.

You items will ship from Santa Rosa, CA within 1 to 2 days of ordering. Tracking information will be provided and updated on your order status.

Return Policy

Your satisfaction is guaranteed.  If you are not happy with your item please contact us so we can help resolve your issue.  Our support team goes above and beyond to ensure you are satisfied with your purchase.

Returns

We have a 30 day money-back guarantee. If 30 days have gone by since your purchase, we are unable to process a refund. Buyer is responsible for returning the item (S) back to Hot Mess Designs to receive full refund.

To be eligible for a return, your item must be returned to Hot Mess Deisgns. In the event your package is lost or damaged we will replace your item(S) at no cost. If there is a design error or printing error we will replace your product at no cost to you.

Non-returnable items:
Gift cards
Downloadable software products

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you of your refund.  Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hmdesigns65@gmail.com.

Warranty Exchanges (if applicable)
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hmdesigns65@gmail.com and send your item to: Hot Mess Designs 4826 Sunshine Ave, Santa Rosa, CA 95409

Shipping
To return your product, you should mail your product to: Hot Mess Designs 4826 Sunshine Ave, Santa Rosa, CA 95409.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable in returns where there was no defect.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary but will typically occur within 2-6 business days.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.